Gucci Client Advisor

Indianapolis • USA

Sunday, March 1, 2026

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and superior quality, Gucci offers a dynamic work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that every employee feels valued and empowered.

1. Achieve or exceed individual and store sales targets consistently.
2. Deliver exceptional customer service, aligning with Gucci's selling ceremony and brand values.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and manage customer data using CRM tools to build and personalize client relationships.
5. Maintain an organized client book, ensuring regular contact and follow-up with clients.
6. Discuss fashion trends and luxury market developments with clients, demonstrating a passion for fashion.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci's visual standards.
10. Maintain organized stock rooms and adhere to Gucci's image standards and guidelines.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to thrive in a fast-paced and dynamic environment.
9. Flexibility to adapt to diverse customer needs.
10. Willingness to work flexible hours, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales and KPI management
3. CRM proficiency
4. Fashion trend awareness
5. Team collaboration
6. Organizational skills
7. Communication skills
8. Adaptability
9. Attention to detail

A minimum of three years in luxury fashion sales or a related customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci's workplace culture is characterized by a commitment to innovation, inclusivity, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The company values diversity and strives to create an environment where every team member can thrive and grow.