Gucci Client Advisor

Indianapolis • USA

Thursday, January 22, 2026

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and innovation, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Provide exceptional customer service, exceeding client expectations with in-depth product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to build relationships and personalize client interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and luxury market developments with clients, demonstrating a passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold Gucci's visual display standards and maintain organized stock rooms.
10. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to adapt to a fast-paced and dynamic environment.
9. Flexibility to work evenings, weekends, and holidays as needed.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. CRM proficiency
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Attention to detail

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci prides itself on a culture that values creativity, inclusivity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's pioneering spirit, working collaboratively in a fast-paced and dynamic setting.