Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to quality, Gucci offers a dynamic work environment where employees are encouraged to excel and grow within the company. As an employer, Gucci values creativity, collaboration, and a passion for fashion, providing a platform for individuals to contribute to the brand's legacy of excellence.

1. Consistently achieve or exceed individual and store sales goals, enhancing business development.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule.
2. 1+ years of service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Adaptability in a fast-paced environment.

A minimum of 1 year of experience in a service-related role is required.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick time, performance development opportunities, and a 401(k) plan with company matching.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a client-centric approach and innovative thinking. Employees are encouraged to be creative, collaborative, and to take ownership of their roles, contributing to a positive and dynamic workplace environment.