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Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, operates under the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, offering its employees a dynamic and collaborative environment where they can thrive and contribute to the brand's legacy of excellence.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Provide exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive and exceed individual KPI goals through superior customer service and sales quality.
- Capture and manage meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide follow-up on sales or client requests.
- Discuss fashion trends and luxury market developments with clients.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards in accordance with Gucci's guidelines.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to drive sales and build lasting customer relationships.
- Excellent communication skills.
- Strong organizational and follow-up skills.
- Attention to detail.
- Team collaboration and communication.
- Ability to work in a fast-paced environment.
- Flexibility and adaptability to different customer needs.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
3+ years of experience in luxury fashion sales or a similar customer service role.
Bachelor’s Degree preferred.
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a globally recognized brand.
Gucci fosters a culture of inclusivity and accessibility, encouraging a client-centric mindset and collaborative working environment. The company values creativity and ownership, empowering employees to contribute to its innovative legacy.
