Gucci Client Advisor

Houston • USA

Thursday, January 16, 2025

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive work environment where creativity and innovation thrive. The brand is renowned for its dedication to excellence, offering employees the opportunity to be part of a legacy of luxury and style.

1. Achieve or surpass monthly and seasonal sales targets for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client interactions.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Provide fashion advice and discuss trends in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci standards.
10. Keep stock rooms and understock areas neat and organized.
11. Adhere to Gucci's image standards and guidelines.
12. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative spirit.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Relationship building
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Fashion trend awareness

A minimum of three years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Gucci is dedicated to creating a culture of inclusivity and accessibility, valuing diversity and promoting a collaborative and innovative work environment. The brand encourages employees to express their individuality while contributing to the collective success of the team.