Gucci Client Advisor

Honolulu • USA

Friday, March 21, 2025

Gucci, a renowned luxury fashion brand, is part of the esteemed Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most imaginative and sustainable manner. Gucci is celebrated for its innovative designs and exceptional craftsmanship, offering a dynamic and inclusive work environment where creativity and diversity are valued.

1. Engage proactively with clients to establish strong relationships, ensuring a welcoming and personalized experience both in-store and remotely.
2. Deliver a client-centric experience to drive repeat business and enhance brand loyalty.
3. Identify client needs and aspirations to exceed expectations and foster connections.
4. Expand the client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to enhance client experiences and gather meaningful client information.
6. Provide insights on local lifestyle trends to add value to the client experience.
7. Drive sales results by monitoring KPIs and maximizing selling opportunities.
8. Promote virtual appointments and distance sales to create new selling opportunities.
9. Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
10. Utilize storytelling and expert product knowledge to assist clients in making informed purchasing decisions.
11. Participate in store operations, including stock maintenance and inventory management.
12. Adhere to policies and procedures, focusing on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail hours, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Excellent commercial awareness and client attitude.
2. Strong communication skills.
3. Ability to adapt to different clients and complex situations.
4. Proficiency in using in-store technology for client engagement.

A minimum of two years in luxury fashion sales or a similar customer service role is required.

The base salary range for this position in Hawaii is estimated between $14.00 USD and $17.00 USD per hour.

The position offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity in thought, background, and skills. The company emphasizes respect, responsibility, and trustworthiness, encouraging personal and professional growth through accountability and collaboration.