Gucci Client Advisor
Gucci, a beacon of influence, innovation, and progressiveness, is redefining modern fashion under the visionary leadership of Creative Director Alessandro Michele. As a hallmark of Italian craftsmanship, Gucci's eclectic, contemporary, and romantic creations epitomize luxury and meticulous attention to detail. As part of the esteemed Kering Group, a global leader in luxury apparel and accessories, Gucci offers a dynamic environment for those passionate about fashion and excellence.
- Cultivate and expand the clientele base through active engagement and superior client service.
- Serve as a Brand Ambassador, embodying the brand's vision to foster consumer loyalty.
- Achieve monthly sales objectives proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Deliver exceptional service standards, offering suggestions and anticipating future needs.
- Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Manage stock receiving and packing in assigned categories.
- Perform inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
- Proven experience in luxury retail or a similar client-facing role.
- Strong understanding of the luxury fashion industry and brand dynamics.
- Exceptional client service and communication skills.
- Ability to work independently and proactively.
- Strong teamwork and collaboration abilities.
- Attention to detail and organizational skills.
- Proficiency in inventory management and visual merchandising.
A minimum of 2 years of experience in luxury retail or a similar client-facing role is required.
A degree in fashion, business, or a related field is preferred.
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
Gucci fosters a culture of creativity, innovation, and inclusivity, where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. As part of the Kering Group, Gucci is committed to sustainability and ethical practices, creating a positive impact on society and the environment.