Gucci Client Advisor

Hangzhou • China

Wednesday, November 5, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and elegant designs in the luxury fashion industry. As a part of Kering, Gucci benefits from the conglomerate's global reach and commitment to sustainable luxury, offering employees a dynamic and inspiring work environment.

1. Provide exceptional customer service by understanding client needs and offering tailored solutions.
2. Maintain in-depth knowledge of Gucci products and the latest fashion trends.
3. Build and nurture long-term relationships with clients to foster brand loyalty.
4. Achieve individual and store sales targets through effective client engagement.
5. Ensure the store's visual merchandising standards are met and maintained.

1. Previous experience in luxury retail or a similar customer-focused role.
2. Proficiency in Mandarin and English.
3. Strong understanding of the luxury fashion industry and market trends.
4. Ability to work in a fast-paced, dynamic environment.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Customer-centric approach with attention to detail.
4. Proficient in using retail management software.

A minimum of 2 years in luxury retail or a high-end customer service environment is required.

Bachelor's degree in Fashion, Business, or a related field is preferred.

Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for professional development within the Kering Group.

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, providing a supportive and empowering environment for all team members.