Gucci Client Advisor

Gucci, established in Florence, Italy in 1921, stands as a beacon of luxury fashion, renowned for its creativity, Italian craftsmanship, and innovation. As part of the prestigious Kering Group, Gucci benefits from the global influence and resources of a conglomerate that manages several illustrious brands in fashion, leather goods, jewelry, and eyewear.

1. Provide high-level, dedicated customer consultation and optimal service, ensuring an exceptional client experience.
2. Offer insights and advice on general fashion trends and developments within the luxury market.
3. Cultivate and maintain a loyal customer base through service-oriented relationship management.
4. Utilize company CRM tools to capture meaningful customer data, fostering personalized client interactions and future development opportunities.
5. Ensure the optimal presentation and organization of the sales floor.

1. Experience in high-end retail; experience in fashion/luxury is advantageous.
2. Strong enthusiasm for engaging with customers and colleagues.
3. Exceptional customer and service orientation.
4. Proven sales acumen with the ability to successfully close sales conversations.
5. Enjoyment of working in an international and familial team environment.
6. Excellent understanding of the luxury segment and its products.
7. Fluent in German with good English proficiency; additional languages are a plus.
8. Affinity for digital environments.

1. Customer service excellence
2. Sales and relationship management
3. Trend analysis
4. CRM proficiency
5. Visual merchandising

Prior experience in high-end retail is preferred, with a focus on fashion or luxury sectors being advantageous.

The role offers an opportunity to work within a prestigious luxury brand, with a supportive team environment and potential for career growth.

Gucci fosters a dynamic and inclusive workplace culture, emphasizing creativity, collaboration, and a commitment to luxury excellence. Employees are encouraged to express their individuality while contributing to the brand's storied legacy.