Gucci Client Advisor
Gucci, a renowned name in luxury fashion, is a part of the global luxury group Kering. As an employer, Gucci is committed to fostering a diverse and inclusive workplace that encourages creativity and innovation. The brand is known for its rich heritage and forward-thinking approach, making it an ideal environment for professionals seeking to make a mark in the luxury retail industry.
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Demonstrate extensive knowledge of Gucci's history and products to exceed customer service expectations.
- Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
- Build and strengthen relationships with customers by adapting to their styles and ensuring comfort.
- Monitor and update customer information in the CRM system to retain existing clients and identify new prospects.
- Manage visual displays according to Gucci's guidelines and maintain inventory levels as per company policies.
- Adhere to Gucci's grooming standards and company policies.
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work in a fast-paced environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
- Customer service
- Communication
- Ethical conduct
- Teamwork
- Adaptability
- Retail sales
- Clienteling
- Product knowledge
Experience in luxury, retail, fashion, or service industries is preferred.
Gucci offers a dynamic work environment with opportunities for career advancement and professional development within the luxury fashion industry.
Gucci prides itself on a culture of innovation and creativity, where employees are encouraged to express their individuality and contribute to the brand's legacy. The workplace is inclusive and diverse, reflecting Gucci's commitment to excellence and forward-thinking.

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