Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the Kering Group, Gucci benefits from the conglomerate's commitment to excellence and talent development. Gucci's products epitomize Italian craftsmanship, celebrated for their unparalleled quality and meticulous attention to detail.

1. Deliver exceptional customer service by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of Gucci products and the brand's heritage.
2. Advise customers on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
3. Build and maintain strong relationships with a diverse clientele, ensuring customer comfort and satisfaction.
4. Monitor and update customer information using company CRM tools to retain existing clients and identify potential new ones.
5. Drive cross-selling and up-selling across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Foster open communication with team members, collaborating effectively and proposing solutions.
8. Manage product visual displays in line with Gucci's visual standards.
9. Ensure product replenishment and conduct physical inventory checks.

1. Proven track record of achieving sales targets.
2. Experience in face-to-face customer service within fashion, retail, or related fields.
3. Fluency in Spanish and English.
4. Willingness to work a flexible retail schedule, including evenings, weekends, and holidays.

1. Strong business acumen and strategic vision.
2. Excellent communication and interpersonal skills.
3. Ability to multitask in a fast-paced, high-pressure environment.
4. Team-oriented mindset with a collaborative spirit.

Demonstrated experience in fashion, retail, or related fields, with a focus on customer service and sales.

Gucci offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from Kering's commitment to fostering internal mobility and leadership skills.

Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company promotes a stimulating and fulfilling environment, encouraging employees to reach their full potential. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.