Gucci Client Advisor

Guadalajara • Mexico

Friday, May 23, 2025

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As part of the Kering Group, Gucci represents the pinnacle of Italian craftsmanship, offering products that are synonymous with quality and meticulous attention to detail. The brand is committed to fostering a diverse and inclusive workforce, providing a stimulating environment that encourages growth and development.

1. Deliver exceptional customer service by greeting, listening, and assisting clients, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
3. Build and nurture relationships with clients, accommodating diverse nationalities and personalities, ensuring customer comfort.
4. Monitor and update customer information using company CRM tools to retain existing clients and identify potential new ones.
5. Facilitate cross-selling and up-selling across all product categories.
6. Achieve individual and store sales goals, contributing to business growth.
7. Promote open and constructive communication within the team, collaborating effectively and proposing solutions.
8. Manage the visual display of products in line with Gucci's visual standards.
9. Ensure product replenishment and manage physical inventory of merchandise.

1. Proven track record of achieving sales targets.
2. Strong business acumen with a strategic vision for business development.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.
5. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to foster strong customer relationships.
3. Multi-tasking capability in a fast-paced environment.
4. Team player with a collaborative spirit.

Experience in fashion, retail, or related fields is required.

Gucci offers opportunities for professional growth and development within a dynamic and inclusive work environment. Employees are encouraged to reach their full potential through talent development initiatives and internal mobility.

Gucci fosters a culture of diversity and inclusivity, believing that a varied workforce enriches the workplace and enhances the brand's ability to adapt to a changing world. The company promotes leadership skills and provides a stimulating environment that encourages employees to express their talents.