Gucci Client Advisor

Glendale • USA

Friday, September 26, 2025

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic workplace where employees are encouraged to express their individuality and contribute to the brand's legacy.

1. Engage proactively with clients to establish strong relationships, ensuring a welcoming and personalized service experience both in-store and remotely.
2. Deliver a client-centric experience to drive repeat business and enhance brand loyalty.
3. Identify client needs and aspirations to exceed their expectations through personalized service.
4. Expand the client base by recruiting new clients and nurturing existing relationships.
5. Utilize in-store technology to enhance the client experience and ensure seamless service.
6. Collect and analyze client information to tailor services and enhance customer satisfaction.
7. Provide clients with insights on local lifestyle trends to enrich their experience.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities.
9. Promote virtual appointments and distance sales to create additional selling opportunities.
10. Maintain a 'One-Gucci-Client' perspective for all transactions, ensuring a positive client experience.
11. Utilize storytelling and expert product knowledge to assist clients in making informed purchasing decisions.
12. Participate in store operations, including stock maintenance and inventory management.
13. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.
14. Contribute to the visual display of products in accordance with Gucci standards.

1. Minimum of 2 years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail hours, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Excellent commercial awareness and client-focused attitude.
2. Strong communication skills.
3. Ability to adapt to different clients and complex situations.
4. Capability to work in a fast-paced and dynamic environment.

A minimum of two years in luxury fashion sales or a similar customer service role is required.

The base salary range for this position is $16.50 USD to $18.00 USD per hour, with eligibility for an employee benefits program and incentive program.

Medical, dental, vision insurance, paid time off, and 401K plan.

Gucci fosters an inclusive and accessible culture, valuing diversity in thought, background, and skills. The brand emphasizes respect, responsibility, and trustworthiness, creating an environment where personal and professional growth is encouraged.