Gucci Client Advisor

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's legacy.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to safeguard customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized stock and adhere to Gucci image standards and guidelines.
11. Follow company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience in a similar role or customer service setting.
3. Proven ability to drive sales and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and follow-up skills.
5. Attention to detail.
6. Team collaboration.
7. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

The base salary range is estimated between $18.00/hour to $19.50/hour, considering factors such as experience, skills, and geographic location.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their unique talents and perspectives. The brand values collaboration, innovation, and a commitment to sustainability, creating an environment where creativity thrives.