Gucci Client Advisor
Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's legacy.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data for relationship building and personalized client development.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to safeguard customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci standards.
- Maintain organized stock and adhere to Gucci image standards and guidelines.
- Follow company policies and procedures.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience in a similar role or customer service setting.
- Proven ability to drive sales and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative approach.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Exceptional customer service skills.
- Strong sales acumen.
- Excellent communication and interpersonal skills.
- Organizational and follow-up skills.
- Attention to detail.
- Team collaboration.
- Adaptability and flexibility.
A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.
Bachelor’s Degree preferred.
The base salary range is estimated between $18.00/hour to $19.50/hour, considering factors such as experience, skills, and geographic location.
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their unique talents and perspectives. The brand values collaboration, innovation, and a commitment to sustainability, creating an environment where creativity thrives.


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