Gucci Client Advisor

Forte dei Marmi • Italy

Monday, March 31, 2025

Gucci, a cornerstone of the Kering Group, is renowned for its influential and innovative approach to fashion, setting the standard for luxury in the 21st century. As part of a conglomerate that leads in apparel and accessories, Gucci embodies Italian craftsmanship at its finest, with products that are eclectic, contemporary, and romantic. The brand is committed to fostering a diverse workforce, recognizing that diversity enhances creativity and adaptability in an ever-evolving global market.

1. Deliver exceptional customer service aligned with Gucci's selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist customers effectively.
3. Engage in cross-selling and up-selling across all product categories.
4. Advise clients on fashion trends and luxury market developments.
5. Cultivate and maintain strong relationships with a diverse clientele.
6. Utilize CRM tools to monitor and update customer information, aiming to retain existing clients and identify new prospects.
7. Achieve individual and store sales targets, contributing to business growth.
8. Collaborate with team members to foster a positive work environment and propose solutions.
9. Manage visual merchandising in accordance with Gucci's visual standards.
10. Ensure store maintenance and optimal product availability on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to achieve and exceed sales targets.
3. Passion for fashion and luxury goods.
4. Strong commercial acumen and customer-centric attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Excellent communication skills.
8. Capacity to thrive in a dynamic, fast-paced environment.
9. In-depth knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication
5. Team collaboration
6. Adaptability
7. CRM proficiency
8. Visual merchandising

Previous experience in a comparable role within the fashion retail industry is required.

The position offers the opportunity to work with a leading luxury brand, providing exposure to high-end fashion and the chance to develop a career in a dynamic and prestigious environment.

Gucci fosters an inclusive workplace culture that values diversity in all its forms, encouraging creativity and innovation. The brand supports an environment where employees can express their talents and contribute to the company's success in a collaborative and adaptive setting.