Gucci Client Advisor

Ferno • Italy

Monday, May 26, 2025

Gucci, a hallmark of Italian luxury and craftsmanship, is renowned for its innovative and progressive approach to fashion. As part of the esteemed Kering Group, Gucci stands as a leader in the luxury fashion industry, offering products that epitomize contemporary elegance and superior quality. Kering, a global powerhouse in apparel and accessories, boasts a diverse portfolio of prestigious luxury and lifestyle brands.

1. Deliver exemplary customer service by adhering to Gucci's selling ceremony and brand standards.
2. Engage with clients to understand their needs, providing expert advice on Gucci products and the luxury market.
3. Facilitate cross-selling and up-selling across all product categories.
4. Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities.
5. Utilize CRM tools to monitor and update customer information, aiming to retain existing clients and identify potential new ones.
6. Achieve individual and store sales targets, contributing to business growth.
7. Collaborate with team members to foster a supportive and communicative work environment.
8. Assist in managing product displays in line with Gucci's visual standards.
9. Ensure the store is well-maintained and stocked according to corporate policies.
10. Oversee product replenishment and conduct physical inventory checks.
11. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within the fashion retail sector.
2. Demonstrated ability to meet and exceed sales targets.
3. Fluency in Italian and English.

1. Exceptional customer service and communication skills.
2. Strong commercial awareness and customer-centric attitude.
3. Flexibility and adaptability to diverse customer needs.
4. Team-oriented mindset.
5. In-depth knowledge of luxury fashion products.

Previous experience in a fashion retail environment is required.

Employees are offered a dynamic and supportive work environment with opportunities for professional growth within the prestigious Kering Group.

Gucci fosters an eclectic and contemporary workplace culture that values creativity, innovation, and a passion for luxury fashion. As part of the Kering Group, employees benefit from a collaborative and progressive environment that encourages professional development and excellence.