Gucci Client Advisor

Ferno • Italy

Tuesday, May 20, 2025

Gucci, a beacon of innovation and modernity in the fashion industry, is renowned for its influential and progressive approach to luxury. As part of the esteemed Kering Group, Gucci stands at the forefront of Italian craftsmanship, offering products that epitomize quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, encompassing a diverse portfolio of luxury, sport, and lifestyle brands.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Maintain in-depth knowledge of Gucci products and brand heritage to effectively communicate with clients.
3. Assist in achieving sales targets and contribute to the store's overall success.
4. Build and maintain strong client relationships to foster brand loyalty.
5. Handle client inquiries and resolve any issues with professionalism and efficiency.

1. Proven experience in luxury retail or a similar customer-focused environment.
2. Strong understanding of luxury fashion and the Gucci brand.
3. Ability to work in a fast-paced environment and adapt to changing client needs.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is an advantage.
3. Strong sales acumen and customer service orientation.

A minimum of 2 years of experience in luxury retail or a comparable customer service role is required.

A high school diploma or equivalent is required; a degree in fashion or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a dynamic and inclusive workplace culture that values creativity, innovation, and the pursuit of excellence. As part of the Kering Group, employees benefit from a supportive environment that encourages professional growth and collaboration across its diverse brand portfolio.