Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group. Known for its innovative designs and commitment to excellence, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. As part of the Kering family, employees benefit from the resources and global reach of a leading luxury conglomerate.
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals by ensuring high-quality sales and customer service.
- Capture and utilize meaningful customer data for relationship building and personalized client development.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci's visual standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to exceed sales targets and build lasting client relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Client-centric mindset
- Collaborative working approach
- Innovative problem-solving
- Accountability and performance-driven
- Adaptability and agility
- Relationship building
- Empowerment and autonomy
- Continuous learning and feedback provision
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Base salary range from $18.81 USD to $19.00 USD, with potential participation in an incentive program based on performance.
Medical, dental, vision insurance, paid time off, and 401K plan.
Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a shared vision of innovation in fashion. The workplace promotes creativity, collaboration, and personal growth, ensuring every team member feels valued and empowered.