Gucci Client Advisor

Dallas • USA

Friday, March 21, 2025

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic workplace where employees are encouraged to thrive and contribute to the brand's legacy of excellence.

1. Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to foster a positive working environment and ensure a consistent client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards in line with Gucci's guidelines.
10. Organize and maintain stockrooms and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to achieve and exceed sales results and build lasting client relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with effective collaboration skills.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Availability for a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working
3. Creative problem-solving
4. Accountability
5. Agility
6. Relationship building
7. Empowerment
8. Continuous learning
9. Talent development

3+ years of experience in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates throughout the application process.

Gucci fosters a culture of inclusivity, accessibility, and innovation, encouraging employees to break new ground in the fashion industry while promoting personal and professional growth.