Gucci Client Advisor

Dallas • USA

Tuesday, February 11, 2025

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and fostering a dynamic work environment that encourages personal and professional growth. Employees are part of a vibrant community that values diversity, inclusivity, and the relentless pursuit of excellence.

1. Achieve or surpass individual and store sales targets monthly and seasonally.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative mindset.
8. Ability to work in a fast-paced and dynamic environment.
9. Flexible schedule availability, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative and communicative
3. Creative problem-solving
4. Accountability and performance-driven
5. Adaptability and flexibility
6. Relationship-building
7. Empowerment and coaching

A minimum of 3 years in luxury fashion sales or a comparable customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health, wellness, and retirement plans, along with opportunities for professional development and career advancement.

Gucci fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality while contributing to a collaborative and fast-paced work environment. The brand values diversity and is committed to providing equal opportunities for all employees.