Gucci Client Advisor

Dallas • USA

Thursday, January 16, 2025

Gucci, a renowned name in the luxury fashion sector, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, providing its employees with an environment where they can thrive and contribute to the brand's legacy of excellence.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain organized understock and stock room.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or similar customer service role.
3. Proven ability to exceed sales goals and build lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a dynamic environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working style
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship-building
7. Empowerment and self-expression
8. Continuous learning and feedback provision

A minimum of three years in luxury fashion sales or a related customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a prestigious global brand.

Gucci is dedicated to creating a workplace that embodies its values of inclusivity, creativity, and innovation. The company promotes a culture where employees are encouraged to express their unique talents and collaborate effectively, fostering a sense of ownership and community.