Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where creativity and excellence are at the forefront. As an employer, Gucci is committed to nurturing talent and fostering a culture of collaboration and growth.
- Represent the brand to clients, embodying Gucci's values and standards.
- Guide clients throughout their buying journey, from collection discovery to product selection and after-sales service.
- Present collections with adherence to brand standards, enhancing the client's shopping experience.
- Achieve and exceed set sales targets, contributing to the store's overall performance.
- Provide expert advice on styles, product characteristics, and current fashion trends.
- Manage returns and exchanges efficiently, ensuring customer satisfaction.
- Proven experience in luxury retail or a similar customer-facing role.
- Strong understanding of the luxury fashion industry and market trends.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional communication and interpersonal skills.
- Proficiency in multiple languages is advantageous.
- Strong sales acumen and customer service orientation.
- Ability to build and maintain lasting client relationships.
A minimum of 2 years of experience in luxury retail or a comparable customer service role is required.
A degree in Fashion, Business, or a related field is preferred.
Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for professional development.
Gucci fosters a vibrant and inclusive culture that encourages creativity and innovation. The workplace is characterized by a strong sense of community, where diversity is celebrated, and employees are empowered to express their individuality. Gucci is dedicated to sustainability and ethical practices, aligning its operations with a commitment to social and environmental responsibility.
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