Gucci Client Advisor

Daegu • South Korea

Wednesday, January 22, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of diversity and inclusion, providing its employees with opportunities for professional growth and development.

1. Represent the brand to clients, embodying Gucci's values and standards.
2. Guide clients through the buying journey, from collection discovery to product selection and post-purchase services.
3. Provide expert advice on styles, product characteristics, and current fashion trends.
4. Contribute to achieving sales targets and enhancing customer satisfaction.
5. Maintain a high level of product knowledge to support customer interactions.
6. Assist in managing returns and exchanges efficiently.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry and market trends.
3. Proven ability to meet sales targets and deliver exceptional customer service.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain strong client relationships.
3. Proficiency in multiple languages is an advantage.
4. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in a luxury retail environment or a similar customer service role is required.

A degree in Fashion, Business, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a vibrant and inclusive workplace culture that celebrates creativity and innovation. Employees are encouraged to express their individuality while working collaboratively towards common goals. The brand values diversity and is committed to creating an environment where everyone feels valued and empowered.