Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a diverse and inclusive environment where creativity and innovation are at the forefront. Employees are encouraged to embody the brand's heritage while contributing to its future growth and success.
- Deliver exceptional customer service by adhering to Gucci's selling ceremony and exceeding customer expectations.
- Demonstrate extensive knowledge of Gucci products, history, and heritage to assist and engage customers.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
- Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to retain current customers and identify potential new clients.
- Achieve individual and store sales goals, contributing to business development.
- Promote open communication and collaboration with team members, offering effective solutions.
- Manage visual merchandising in alignment with Gucci's visual standards.
- Ensure store maintenance and product availability on the sales floor, following corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci's grooming standards and policies.
- Proven experience in a similar role within the fashion retail sector.
- Demonstrated ability to achieve and exceed individual and store sales targets.
- Deep-seated passion for fashion and luxury.
- Excellent commercial acumen and customer-focused attitude.
- High adaptability to diverse customer needs.
- Team-oriented mindset.
- Strong communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Comprehensive knowledge of luxury products.
- Customer service excellence
- Product knowledge
- Sales techniques
- Communication
- Team collaboration
- Adaptability
- Commercial awareness
- CRM proficiency
- Visual merchandising
Candidates must have proven experience in a similar role within the fashion retail industry, demonstrating an ability to meet and exceed sales targets.
Employees enjoy a dynamic work environment with opportunities for professional growth and development, along with a comprehensive benefits package.
Gucci's workplace culture is characterized by a commitment to diversity, creativity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy and future. The company values open communication and collaboration, fostering a supportive and inclusive environment.


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