Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and progressive approach, Gucci offers a dynamic environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering talent and providing opportunities for professional growth within the fashion sector.
- Deliver exceptional customer service by adhering to the Gucci selling ceremony.
- Provide knowledgeable assistance to customers, showcasing expertise in Gucci products and heritage.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, demonstrating a passion for fashion.
- Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
- Maintain and update customer information using CRM tools to enhance customer retention and identify potential clients.
- Achieve individual and store sales targets, contributing to business growth.
- Promote open communication and collaboration with team members, offering effective solutions.
- Manage product visual displays in line with Gucci's visual standards.
- Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci's grooming standards and policies.
- Proven experience in a similar role within fashion retail.
- Ability to drive and exceed individual and store results.
- Passion for fashion and luxury.
- Commercial awareness and customer-focused attitude.
- Flexibility and adaptability to diverse customer needs.
- Team-oriented mindset.
- Strong communication skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Knowledge of luxury products.
Experience in fashion retail with a focus on luxury brands is required.
Gucci offers a competitive benefits package, including opportunities for professional development and growth within the luxury fashion industry.
Gucci fosters a culture of creativity and innovation, encouraging employees to embody the brand's values and philosophy. The work environment is dynamic and collaborative, with a focus on excellence and customer satisfaction.


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