Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and progressive approach, Gucci offers a dynamic environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering talent and providing opportunities for professional growth within the fashion sector.

1. Deliver exceptional customer service by adhering to the Gucci selling ceremony.
2. Provide knowledgeable assistance to customers, showcasing expertise in Gucci products and heritage.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments, demonstrating a passion for fashion.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to enhance customer retention and identify potential clients.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open communication and collaboration with team members, offering effective solutions.
9. Manage product visual displays in line with Gucci's visual standards.
10. Ensure store maintenance and product availability on the sales floor, adhering to corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail.

1. Ability to drive and exceed individual and store results.
2. Passion for fashion and luxury.
3. Commercial awareness and customer-focused attitude.
4. Flexibility and adaptability to diverse customer needs.
5. Team-oriented mindset.
6. Strong communication skills.
7. Ability to thrive in a fast-paced, dynamic environment.
8. Knowledge of luxury products.

Experience in fashion retail with a focus on luxury brands is required.

Gucci offers a competitive benefits package, including opportunities for professional development and growth within the luxury fashion industry.

Gucci fosters a culture of creativity and innovation, encouraging employees to embody the brand's values and philosophy. The work environment is dynamic and collaborative, with a focus on excellence and customer satisfaction.