Gucci Client Advisor

Gucci, a prestigious name within the luxury fashion sector, operates under the esteemed Kering Group umbrella, renowned for its commitment to excellence and innovation. As a leading employer, Gucci offers a dynamic environment where creativity and passion for fashion converge, fostering a community dedicated to redefining the boundaries of luxury.

1. Achieve or surpass individual and store sales targets, contributing to business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to foster client relationships and personalize future interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Ensure store security standards are upheld for the safety of clients, colleagues, and merchandise.
9. Contribute to the visual merchandising of products in line with Gucci standards.
10. Maintain a tidy and organized stockroom and understock area.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to diverse clients.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative working
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and coaching
8. Continuous learning

A minimum of three years in luxury fashion sales or a related customer service role is required.

Bachelor’s Degree preferred.

The salary range for this position in California is estimated between $16.50 USD and $17.00 USD per hour, with potential participation in incentive programs based on performance.

The role offers medical, dental, and vision insurance, paid time off, and a 401K plan.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a collaborative and innovative work environment. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and excellence.