Gucci Client Advisor

Gucci, a distinguished brand within the Kering conglomerate, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic environment that fosters creativity and excellence, encouraging employees to contribute to the brand's storied legacy. Kering, the parent company, supports a diverse portfolio of luxury brands, providing a robust platform for professional growth and development.

1. Engage proactively with clients to establish strong relationships and ensure a best-in-class service experience both in-store and remotely.
2. Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing ones.
4. Utilize in-store technology to enhance the client experience and gather meaningful client information to tailor services.
5. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
6. Provide exceptional client experiences through hospitality and luxury gestures.
7. Employ effective selling techniques to drive sales and maintain a client-centric attitude.
8. Promote virtual appointments and distance sales to create additional selling opportunities.
9. Maintain a 'One-Gucci-Client' perspective for all transactions to ensure a positive client experience.
10. Utilize knowledge of Gucci products to engage clients with storytelling and expert advice.
11. Participate actively in store operations, including stock maintenance and visual merchandising.
12. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results while building lasting relationships.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.

1. Excellent commercial awareness and client attitude.
2. Strong communication skills.
3. Ability to adapt to different clients and complex situations.
4. Capability to work in a fast-paced and dynamic environment.

A minimum of 2 years in luxury fashion sales or a similar customer service role is required.

A reasonable estimate of the current base salary range is $16.50 to $18.00 USD per hour.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an incentive program.

Gucci fosters a culture of inclusivity and accessibility, emphasizing diversity in thought, background, and skills. The brand values respect, responsibility, and trustworthiness, encouraging personal and professional growth. Employees are empowered to explore, connect, and continuously learn within a supportive community.