Gucci Client Advisor

Costa Mesa • USA

Tuesday, June 3, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, offering employees the opportunity to be part of a dynamic and forward-thinking team. The brand is dedicated to upholding its rich heritage while continuously pushing the boundaries of fashion.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring high-quality sales and customer service.
4. Capture and utilize meaningful customer data for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards for the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with collaborative skills.
8. Ability to work in a fast-paced environment.
9. High flexibility and adaptability to different customers.
10. Ability to work a flexible schedule including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Data management
5. Relationship building
6. Communication
7. Organization
8. Teamwork
9. Adaptability
10. Fashion trend awareness

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Base salary range from $16.50 USD to $18.00 USD per hour, with potential participation in an incentive program.

Medical, dental, and vision insurance, paid time off, and 401K plan.

Gucci prides itself on a culture that is radically client-centric, fostering an environment where creativity and innovation are encouraged. Employees are seen as owners, empowered to take initiative and collaborate effectively across boundaries. The workplace is dynamic, fast-paced, and inclusive, valuing each individual's unique contributions.