Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its exceptional craftsmanship and innovative design, Gucci offers a dynamic work environment where employees are encouraged to express their creativity and passion for fashion. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive and inspiring workplace for all.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion trend advice and insights into the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards and organized stockrooms according to Gucci guidelines.
10. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a related customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational skills and attention to detail.
6. Team-oriented with a collaborative spirit.
7. Ability to adapt to a fast-paced and dynamic environment.
8. Flexibility to work evenings, weekends, and holidays as needed.

1. Customer service excellence
2. Sales acumen
3. Relationship building
4. Organizational skills
5. Communication skills
6. Fashion trend awareness
7. Team collaboration
8. Adaptability

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci provides a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for professional development.

Gucci fosters a culture of creativity, inclusivity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The work environment is dynamic and collaborative, with a focus on personal and professional growth.