Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its exceptional craftsmanship and innovative design, Gucci offers a dynamic work environment where employees are encouraged to express their creativity and passion for fashion. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive and inspiring workplace for all.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Provide fashion trend advice and insights into the luxury market.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Maintain visual display standards and organized stockrooms according to Gucci guidelines.
- Adhere to Gucci image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a related customer service role.
- Proven ability to exceed sales targets and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational skills and attention to detail.
- Team-oriented with a collaborative spirit.
- Ability to adapt to a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Customer service excellence
- Sales acumen
- Relationship building
- Organizational skills
- Communication skills
- Fashion trend awareness
- Team collaboration
- Adaptability
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Bachelor’s Degree preferred.
Gucci provides a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for professional development.
Gucci fosters a culture of creativity, inclusivity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The work environment is dynamic and collaborative, with a focus on personal and professional growth.


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