Gucci Client Advisor

Chicago • USA

Saturday, February 28, 2026

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and Italian craftsmanship, Gucci offers an inspiring workplace where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a diverse and inclusive environment, providing opportunities for professional growth and development.

1. Engage proactively with clients to establish strong relationships, ensuring they feel valued and at ease from the initial contact.
2. Deliver a personalized, client-centric experience to foster repeat business and enhance brand loyalty.
3. Build rapport by understanding client needs and aspirations, exceeding their expectations.
4. Develop and expand the client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to ensure a seamless client experience.
6. Collect and analyze meaningful client information to tailor services to their preferences.
7. Provide insights on local lifestyle trends to enhance the client experience.
8. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
9. Promote virtual appointments and distance sales to create new selling opportunities.
10. Maintain a 'One-Gucci-Client' perspective for seamless transactions across locations.
11. Guide clients in making informed purchasing decisions through expert product knowledge and storytelling.
12. Participate actively in store operations, including stock maintenance and inventory management.
13. Adhere to policies and procedures, focusing on loss prevention and operational excellence.
14. Contribute to the visual display of products according to Gucci standards.
15. Ensure compliance with Gucci grooming guidelines and maintain optimal product levels on the sales floor.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Passion for fashion and luxury with deep industry knowledge.

1. Excellent commercial awareness and client attitude.
2. Strong communication skills.
3. Ability to adapt to different clients and complex situations.
4. Capability to work in a fast-paced and dynamic environment.

A minimum of two years in luxury fashion sales or a similar customer service role is required.

The estimated base salary range is $16.75 - $18.75 per hour, depending on geographic location and experience.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and collaboration. Employees are united by a passion for innovation and excellence, contributing to a dynamic and inspiring workplace.