Gucci Client Advisor

Charlotte • USA

Sunday, March 1, 2026

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and excellence, providing a dynamic and inclusive environment where employees are encouraged to develop their skills and contribute to the brand's legacy.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive and exceed individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Provide fashion advice and insights into luxury market trends with enthusiasm.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Ensure stock room and understock areas are neat and organized.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent communication skills and ability to multitask.
5. Strong organizational and follow-up skills.
6. Attention to detail.
7. Team-oriented with a collaborative approach.
8. Adaptability to a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Communication proficiency
4. Organizational skills
5. Attention to detail
6. Team collaboration
7. Adaptability
8. Flexibility

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a globally recognized luxury brand.

Gucci fosters a culture of inclusivity and accessibility, encouraging a diverse workforce where every employee is valued for their unique contributions. The company promotes a collaborative and innovative work environment, where creativity and individual expression are celebrated.