Gucci Client Advisor

Charlotte • USA

Thursday, March 13, 2025

Gucci, a renowned name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, offering employees the opportunity to be part of a brand that is synonymous with elegance and sophistication.

1. Achieve or exceed individual and store sales goals consistently.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and quality sales.
4. Capture and utilize meaningful customer data for relationship building and future client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate effectively with team members to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to maintaining visual display standards in accordance with Gucci guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to drive sales results and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative approach.
8. Ability to work in a dynamic environment.
9. Flexibility to adapt to different customer needs.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset.
2. Collaborative and innovative approach to work.
3. Strong problem-solving skills.
4. Accountability and performance-driven.
5. Ability to build trust-based relationships.
6. Empowerment and encouragement of team members.
7. Continuous learning and feedback orientation.

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment process.

Gucci fosters a community of dream-makers, united by a passion for innovation and excellence in the fashion industry. The workplace culture emphasizes creativity, collaboration, and inclusivity, encouraging employees to break new ground and contribute to the brand's legacy.