Gucci Client Advisor

Charleston • USA

Friday, March 7, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and modern approach to fashion, Gucci offers a dynamic and inclusive workplace that fosters creativity and growth. The brand is committed to maintaining its legacy of excellence and craftsmanship while promoting a culture of inclusivity and accessibility.

1. Achieve or exceed individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service by understanding and exceeding client expectations, demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Utilize company CRM tools to capture and leverage customer data for relationship building and personalized client development.
5. Maintain an organized and up-to-date client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional client experience.
8. Ensure store security standards are met to protect customers, colleagues, and merchandise.
9. Support visual merchandising standards in line with Gucci's guidelines.
10. Maintain a tidy and organized stockroom and understock area.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular attendance with a flexible schedule, including weekends.
2. 1+ years of service-related experience.
3. Excellent communication skills, both oral and written.
4. Proficiency in additional languages is advantageous.
5. Technological proficiency.

1. Service-oriented mindset with a passion for fashion and luxury products.
2. Strong interpersonal skills to engage and build relationships with clients.
3. Organizational and follow-up skills with attention to detail.
4. Ability to work collaboratively in a team environment.
5. Adaptability to a fast-paced and dynamic work environment.

A minimum of 1 year in a service-related role is required, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and Kering brands, paid holidays, sick time, performance development opportunities, and a 401(k) plan with company matching.

Gucci fosters a culture of innovation, inclusivity, and creativity. The brand encourages a client-centric approach and values collaboration, continuous learning, and personal growth. Gucci is dedicated to providing a supportive environment where employees can thrive and contribute to the brand's legacy of excellence.