Gucci Client Advisor

Cape Town • South Africa

Wednesday, May 14, 2025

Gucci, as a part of the esteemed Kering Group, is a global leader in luxury fashion, renowned for its innovative designs and exceptional craftsmanship. The brand offers a dynamic and inclusive work environment, fostering creativity and excellence among its employees.

1. Provide exceptional customer service by understanding client needs and offering personalized solutions.
2. Maintain and develop a client portfolio through effective relationship management.
3. Achieve individual and team sales targets by leveraging product knowledge and sales techniques.
4. Ensure the highest standards of visual merchandising and store presentation.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Participate in training sessions to stay updated on product knowledge and industry trends.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proven track record of achieving sales targets and building client relationships.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen with a customer-centric approach.
3. Ability to work collaboratively within a team environment.
4. Proficiency in using retail software and CRM systems.

A minimum of 2 years of experience in luxury retail or a related field is required.

Employees enjoy a comprehensive benefits package, including competitive salaries, performance-based incentives, and opportunities for professional development within the Kering Group.

Gucci fosters a culture of innovation and inclusivity, encouraging employees to express their creativity and contribute to the brand's legacy of excellence. The workplace is characterized by a collaborative spirit and a commitment to sustainability and social responsibility.