Gucci Client Advisor

Canoga Park • USA

Thursday, February 20, 2025

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering a dynamic and inclusive work environment that encourages creativity and innovation. The brand is committed to providing exceptional career opportunities and development paths for its employees, ensuring they are empowered to contribute to the brand's legacy of excellence.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and ensure regular client follow-up.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold the visual display of products according to Gucci standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed individual and store sales targets.
4. Strong communication skills and multitasking ability.
5. Excellent organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with effective collaboration skills.
8. Adaptability to a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Client-centric mindset
2. Collaborative work approach
3. Creative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship building
7. Empowerment and self-expression
8. Continuous learning and feedback

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

The base salary range is $17.27 USD to $18.00 USD, with eligibility for an incentive program based on performance.

Benefits include medical, dental, vision, paid time off, and a 401K plan.

Gucci is committed to a culture of inclusivity and accessibility, fostering an environment where creativity and innovation thrive. The company values diversity and encourages employees to express their unique talents, contributing to a collaborative and dynamic workplace.