Gucci Client Advisor
Cannes France
Posted on Tuesday, January 14, 2025.
About Gucci
Founded in Florence in 1921, Gucci is an iconic Italian luxury house known for its influential, innovative, and progressive approach to fashion. Gucci's eclectic, contemporary, and romantic creations embody the essence of Italian craftsmanship through their quality and attention to detail.
Responsibilities
- Welcome and assist clients, selling luxury products and fostering customer loyalty in line with Gucci's commercial policy.
- Develop a strong knowledge of Gucci's history and heritage.
- Demonstrate excellent product knowledge.
- Ensure the sales floor and boutique are maintained according to Gucci's visual presentation standards.
- Present products effectively to convince clients through storytelling.
- Maintain an adequate and appropriate quantity of items on the sales floor.
- Provide exceptional customer service by offering personalized advice based on client needs.
- Facilitate communication between team members and clients.
- Achieve or exceed individual and departmental sales targets.
- Meet KPI objectives.
- Participate in alteration services, including measurements, adjustments, and managing client reservations.
- Assist with stock replenishment, labeling, and organization.
- Possess a good understanding and management of stock.
- Handle transactions and manage the cash register.
- Apply CRM procedures to develop the boutique's client database.
- Comply with boutique security guidelines to prevent theft and losses.
Qualifications
- Professional Baccalaureate
- BTS or DUT
- Experience in sales
- Experience in luxury
Skills
- Ambassador of the brand and its values
- Product knowledge and sales techniques
- Passion for fashion and luxury
- Fluent in French and English, a third language is appreciated
- Good presentation and communication skills
- Service-oriented and persuasive
- Understanding of luxury codes
- Ability to work in a team
Experience Requirements
Experience in sales and luxury sectors.
Education Requirements
Professional Baccalaureate, BTS or DUT
Gucci Culture
Gucci is committed to creating a diverse workforce, believing that diversity in all its forms enriches the workplace. The company values opportunities for individuals to express their talents both individually and collectively, enhancing adaptability in a changing world. Located in Cannes, the workplace embraces diversity and equal opportunity.