Gucci Client Advisor

Cannes • France

Tuesday, January 14, 2025

Gucci, a hallmark of Italian luxury since its inception in Florence in 1921, is renowned for its influential, innovative, and progressive approach to fashion. As part of the Kering Group, Gucci embodies the essence of Italian craftsmanship through its eclectic, contemporary, and romantic creations, which are distinguished by their quality and meticulous attention to detail.

1. Develop a comprehensive understanding of Gucci's history and heritage.
2. Exhibit extensive product knowledge.
3. Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
4. Present products effectively to engage and persuade clients through storytelling.
5. Maintain an adequate and appropriate stock of items on the sales floor.
6. Deliver exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
7. Facilitate communication between team members and clients.
8. Achieve or exceed individual and departmental sales targets.
9. Meet KPI objectives.
10. Participate in alteration services, including measurements, adjustments, client reservations, orders, and receiving items.
11. Assist with stock replenishment, labeling, and organization.
12. Possess thorough knowledge and management of inventory.
13. Handle transactions and manage the cash register.
14. Implement CRM procedures to expand the boutique's client database.
15. Adhere to boutique security directives, including theft and loss prevention.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in the luxury sector

1. Act as an ambassador for the brand and its values.
2. Possess product knowledge and sales techniques.
3. Passionate about fashion and the luxury industry.
4. Fluency in French and English; a third language is appreciated.
5. Good presentation and articulation.
6. Service-oriented with persuasive abilities.
7. Mastery of luxury codes.
8. Ability to work in a team.

Previous experience in sales and the luxury sector is required.

Professional Baccalaureate, BTS, or DUT

Gucci is committed to fostering a diverse workforce. The company values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation, as it enriches the workplace and enhances adaptability in a changing world. Gucci welcomes applications from all qualified candidates, regardless of background.

Gucci promotes a dynamic and inclusive workplace culture that encourages the expression of individual and collective talents. As a part of the Kering Group, Gucci is dedicated to innovation and sustainability, creating an environment where diversity is celebrated and opportunities for professional growth are abundant.