Gucci Client Advisor

Bologna • Italy

Wednesday, June 25, 2025

Gucci, a beacon of influential, innovative, and progressive fashion, is renowned for redefining luxury in the 21st century. As part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, offering products that epitomize Italian craftsmanship and unparalleled quality. Kering, a global leader in apparel and accessories, boasts a portfolio of powerful luxury and lifestyle brands. Gucci is dedicated to fostering a diverse workforce, embracing diversity in all its forms to enrich the workplace and enhance adaptability in a dynamic world.

1. Provide exemplary customer service by adhering to Gucci's selling ceremony.
2. Demonstrate exceptional product knowledge and brand heritage to meet customer needs.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients on fashion trends and luxury market developments.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using company CRM tools.
7. Achieve individual and store sales targets, contributing to business growth.
8. Promote open communication and collaboration with team members.
9. Manage visual merchandising in line with Gucci's visual standards.
10. Ensure store maintenance and optimal product levels on the sales floor.
11. Oversee product replenishment and inventory management.
12. Adhere to company grooming standards in line with Gucci policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to exceed individual and store sales targets.
3. Passion for fashion and luxury products.
4. Excellent commercial awareness and customer-focused attitude.
5. Flexibility and adaptability to diverse customer needs.
6. Team-oriented mentality.
7. Strong communication skills.
8. Ability to thrive in a dynamic, fast-paced environment.
9. Knowledge of luxury products.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication
5. Team collaboration
6. Adaptability
7. CRM proficiency
8. Visual merchandising

Previous experience in a similar capacity within the fashion retail industry is required.

Gucci offers a dynamic work environment with opportunities for personal and professional growth within a leading luxury fashion house.

Gucci fosters an inclusive and diverse workplace culture, encouraging the expression of talent and adaptability to change. As an Equal Opportunity Employer, Gucci values diversity in gender, age, disability, nationality, culture, religious beliefs, and sexual orientation.