Gucci Client Advisor

Birmingham • UK

Monday, June 30, 2025

Gucci, a quintessential emblem of Italian luxury, stands at the forefront of the fashion industry, renowned for its innovative and progressive approach. As part of the prestigious Kering Group, Gucci benefits from the backing of a global leader in apparel and accessories, which encompasses a diverse portfolio of luxury, sport, and lifestyle brands. Gucci is celebrated for its eclectic, contemporary, and romantic designs that epitomize the pinnacle of Italian craftsmanship, offering unparalleled quality and meticulous attention to detail.

1. Achieve individual and team sales and customer targets by leveraging data and systems to enhance performance and identify sales opportunities.
2. Utilize cross-selling and upselling techniques to optimize sales potential.
3. Deliver an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
4. Foster strong relationships with clients, ensuring they feel valued from the moment they enter the store.
5. Combine styling expertise with product knowledge to provide the best service to clients.
6. Develop both local and international client bases, focusing on recruiting and nurturing top clients.

1. Experience in high-end luxury fashion or hospitality.
2. Proven track record in achieving sales targets and client development.
3. Passion for and knowledge of Gucci and luxury fashion.
4. Ability to work effectively in a high-pressure, fast-paced environment.
5. Fluency in English; additional languages are advantageous.
6. Flexibility to work varied hours, including weekends.

1. Sales and client relationship management
2. Cross-selling and upselling
3. Styling and product knowledge
4. Customer service excellence
5. Communication and interpersonal skills
6. Adaptability and problem-solving

Some experience in high-end luxury fashion or hospitality is required.

Competitive benefits package including opportunities for professional development within a prestigious global brand.

Gucci fosters a diverse, talented, and unique workforce, inviting individuals to express their creativity and innovation. The company promotes a culture of inclusivity and excellence, encouraging employees to embody the brand's values and contribute to its legacy of luxury and craftsmanship.