Gucci Client Advisor

Beverly Hills • USA

Wednesday, March 19, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the prestigious Kering Group, which encompasses several renowned brands. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, providing its employees with a dynamic and supportive environment to thrive in the fashion industry.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring high-quality sales and customer service.
4. Capture and manage customer data using CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and following up on sales or requests.
6. Discuss fashion trends and developments in the luxury market with clients, showcasing passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive sales and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset.
2. Collaborative working approach.
3. Creative problem-solving.
4. Accountability and performance-driven.
5. Adaptability and agility.
6. Relationship building and communication.
7. Empowerment and encouragement of others.
8. Continuous learning and feedback provision.

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

Base salary range from $17.27 USD to $18.00 USD per hour, with eligibility for an incentive program based on individual and organizational performance.

Medical, dental, vision, paid time off, and 401K benefits are available to eligible employees.

Gucci is dedicated to creating a community of passionate individuals who are united by a shared vision of innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, accessibility, and collaboration, encouraging employees to express their unique talents and ideas.