Gucci Client Advisor

Berlin • Germany

Tuesday, February 3, 2026

Gucci, a prestigious name in the realm of luxury fashion, is renowned for its innovative and progressive approach to design. Under the creative direction of Alessandro Michele, Gucci has redefined luxury for the contemporary era, establishing itself as a leading fashion house celebrated for its Italian craftsmanship and meticulous attention to detail. As part of the Kering Group, Gucci benefits from the support of a global leader in apparel and accessories, which owns a distinguished portfolio of luxury and lifestyle brands.

1. Achieve or surpass individual and store sales goals on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding customer expectations and demonstrating comprehensive knowledge of Gucci products and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up with clients.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Support visual merchandising by upholding Gucci's visual standards.
10. Contribute to store operations by maintaining organized stock areas.
11. Adhere to Gucci's image standards and company policies.

1. 3+ years of luxury fashion sales experience or equivalent customer service experience.
2. Proven track record of exceeding individual and store sales targets.
3. Demonstrated ability to build lasting relationships with customers and colleagues.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with effective collaboration skills.
5. Adaptability to a dynamic and fast-paced environment.
6. Flexibility to work evenings, weekends, and holidays as required.

3+ years of experience in luxury fashion sales or a similar customer service role.

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters an eclectic, contemporary, and romantic culture that values creativity and innovation. As part of the Kering Group, Gucci is committed to sustainability and ethical practices, providing a supportive and inclusive workplace for all employees.