Gucci Client Advisor

Gucci, a revered name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and sustainability. As an employer, Gucci fosters an environment where innovation and excellence thrive, offering employees the opportunity to contribute to a legacy of luxury and craftsmanship.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to visual merchandising in line with Gucci standards.
10. Maintain organized stock and adhere to Gucci image standards.
11. Follow company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to exceed sales targets and build lasting client relationships.
4. Excellent communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail.
7. Team-focused with collaborative skills.
8. Ability to work in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Data management
5. Relationship building
6. Fashion trend awareness
7. Team collaboration
8. Security awareness
9. Visual merchandising

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Gucci promotes a radically client-centric approach, fostering a flat, connected, and fast-paced work environment. Creativity and ownership are encouraged, with a focus on collaboration and continuous learning.