Gucci Client Advisor

Gucci, a prestigious name within the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to quality, Gucci offers employees a dynamic environment where creativity and excellence are at the forefront. As an employer, Gucci fosters a culture of inclusivity and accessibility, ensuring a supportive atmosphere for professional growth.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service, demonstrating extensive product knowledge and brand heritage.
3. Drive individual KPI goals by ensuring high-quality sales and customer service.
4. Capture and utilize meaningful customer data for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales or client requests.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain organized understock and stock room.
11. Adhere to Gucci image standards and company policies.

1. Ability to maintain regular attendance with a flexible schedule, including weekends.
2. 1+ years of service-related work experience.
3. Excellent oral and written communication skills.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Adaptability to a fast-paced environment.

A minimum of 1 year in a service-related role, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in benefit and incentive programs, including an employee discount with Gucci and Kering brands, paid holidays, sick time, performance development opportunities, and a 401(k) plan with company matching.

Gucci promotes a radically client-centric mindset, encouraging employees to approach their roles with creativity, ownership, and collaboration. The company values inclusivity and accessibility, fostering a workplace where diverse talents are empowered and celebrated.