Gucci Client Advisor

Aventura • USA

Tuesday, March 18, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where creativity and individuality are celebrated. As an employer, Gucci is committed to fostering a culture of excellence and providing opportunities for professional growth within the luxury sector.

1. Achieve or exceed individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and developments in the luxury market.
7. Collaborate with team members to ensure a consistent and exceptional client experience.
8. Maintain store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci's guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
2. 1+ years of service-related work experience.
3. Excellent communication skills, both oral and written.
4. Proficiency in additional languages is a plus.
5. Proficient with technology.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to build and maintain client relationships.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Ability to thrive in a fast-paced and dynamic environment.
8. High adaptability to different customer needs.

A minimum of one year in a service-related role, preferably within the luxury or fashion industry.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in an employee benefit and incentive program, including an employee discount with Gucci and sister brands, paid time off, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a radically client-centric mindset, promoting a flat, connected, and fast-paced working environment. The company values creativity, ownership, and collaboration, encouraging employees to be innovative and to take initiative. Gucci is committed to inclusivity and accessibility, ensuring a supportive and empowering workplace for all.