Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in luxury. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation. The brand is dedicated to upholding its rich heritage while continuously pushing the boundaries of fashion and style.
- Achieve or exceed individual and store sales goals monthly and seasonally.
- Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize meaningful customer data for relationship building and personalized client development.
- Maintain an organized client book, ensuring regular client contact and follow-up.
- Advise clients on fashion trends and luxury market developments.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold store security standards to ensure safety of customers, colleagues, and merchandise.
- Contribute to visual merchandising in line with Gucci standards.
- Maintain organized stock and understock areas.
- Adhere to Gucci's image standards and company policies.
- Ability to maintain regular and reliable attendance with a flexible schedule, primarily on weekends.
- 1+ years of service-related work experience.
- Excellent oral and written communication skills.
- Proficiency with technology.
- High school diploma or equivalent preferred.
- Service-oriented mindset with a passion for fashion and luxury products.
- Positive, friendly, and outgoing demeanor.
- Ability to engage and build relationships with clients.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with collaborative skills.
- Adaptability in a fast-paced environment.
A minimum of 1 year in a service-related role, preferably within the luxury sector.
High school diploma or equivalent preferred.
Competitive hourly wage plus base commission.
Eligible employees may participate in employee benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick time, performance development opportunities, and a 401(k) plan with company matching contributions.
Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a shared vision of innovation and excellence in the fashion industry.


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