Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the prestigious Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its innovative designs and commitment to quality, offering a dynamic and inclusive workplace where creativity and passion are at the forefront.
- Engage proactively with clients to establish strong relationships, ensuring they feel valued and at ease from the first point of contact.
- Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
- Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
- Develop and expand the client base by recruiting new clients and nurturing existing ones.
- Utilize in-store technology to enhance the client experience.
- Collect and analyze client information to tailor services to their preferences.
- Provide insights on local lifestyle trends to add value to the client experience.
- Drive sales results by monitoring KPIs and maximizing selling opportunities.
- Promote virtual appointments and distance sales to create new selling opportunities.
- Maintain a 'One-Gucci-Client' perspective for all transactions.
- Guide clients in making informed purchasing decisions using expert product knowledge.
- Participate in store operations, including stock maintenance and inventory management.
- Adhere to company policies with a focus on loss prevention and operational excellence.
- Ensure the visual display of products aligns with Gucci standards.
- Manage store administration and functionality.
- 2+ years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail schedules, including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Excellent commercial awareness and client-focused attitude.
- Strong communication skills.
- Client relationship management
- Sales and negotiation
- Product knowledge
- Communication
- Adaptability
- Team collaboration
- Problem-solving
A minimum of 2 years in luxury fashion sales or a similar customer service role is required.
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates requiring assistance during the application process.
Gucci fosters a community of individuals united by a passion for innovation and excellence in the fashion industry. The workplace culture is inclusive, dynamic, and supportive, encouraging employees to break new ground and excel in their roles.

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