Gucci Client Advisor

Gucci stands as a beacon of luxury fashion, renowned for its innovative and progressive approach that has redefined modern style. As a member of the prestigious Kering Group, Gucci benefits from being part of a leading conglomerate in the apparel and accessories sector, which includes a diverse portfolio of luxury and lifestyle brands. Gucci's commitment to Italian craftsmanship and its attention to detail make it one of the most coveted fashion houses globally.

1. Achieve or surpass individual and store sales targets consistently, contributing to business growth.
2. Deliver exceptional customer service by exceeding expectations and demonstrating comprehensive product knowledge, including Gucci's history and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data through CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and following up on sales and requests.
6. Advise clients on fashion trends and luxury market developments with enthusiasm and expertise.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Support visual merchandising efforts in line with Gucci's visual standards.
10. Contribute to store operations by maintaining organized stockrooms and understock areas.
11. Adhere to Gucci's image standards and guidelines.
12. Comply with all company policies and procedures.

1. 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
2. Demonstrated ability to drive and exceed sales results.
3. Proven track record of building lasting relationships with customers and colleagues.

1. Excellent oral and written communication skills.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with a collaborative mindset.
5. Adaptability to a fast-paced and dynamic environment.
6. Flexibility to work varied schedules, including evenings, weekends, and holidays.
7. Fluency in English.

A minimum of three years in luxury fashion sales or a comparable customer service role is required.

Employees enjoy a dynamic work environment with opportunities for professional growth within the luxury fashion industry.

Gucci fosters an eclectic, contemporary, and romantic culture that celebrates creativity and craftsmanship. As part of the Kering Group, Gucci employees are part of a global community that values innovation and excellence.