Gucci Client Advisor

Athens • Greece

Wednesday, December 11, 2024

Gucci, established in Florence, Italy, in 1921, stands as a paragon of luxury fashion, renowned for its unparalleled creativity, Italian craftsmanship, and innovative spirit. As part of the esteemed Kering Group, Gucci benefits from the synergies of a global luxury conglomerate that manages a portfolio of prestigious brands across fashion, leather goods, jewelry, and eyewear. Gucci continues to redefine luxury while honoring its rich heritage and commitment to excellence.

1. Provide exemplary customer service by adhering to the Gucci selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to exceed customer expectations.
3. Facilitate cross-selling and up-selling across all product categories.
4. Engage with clients to discuss fashion trends and developments in the luxury market.
5. Cultivate and strengthen customer relationships, ensuring a welcoming environment for diverse clientele.
6. Maintain and update customer information using CRM tools to retain and identify high-potential customers.
7. Achieve individual and store sales goals, contributing to business growth.
8. Foster effective communication and collaboration within the team.
9. Manage visual merchandising in accordance with Gucci standards.
10. Oversee store maintenance and product availability on the sales floor.
11. Ensure product replenishment and conduct physical inventory checks.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within fashion retail.
2. Demonstrated ability to achieve and exceed sales targets.

1. Deep passion for fashion and luxury.
2. Excellent commercial awareness and customer service orientation.
3. High adaptability to diverse customer needs.
4. Strong team-player mentality.
5. Exceptional communication skills.
6. Ability to thrive in a dynamic, fast-paced environment.
7. In-depth knowledge of luxury products.
8. Fluency in Spanish and English.

Previous experience in a similar capacity within the fashion retail sector is required.

Gucci offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a diverse and inclusive workforce that values creativity and innovation.

Gucci is committed to fostering a diverse and inclusive workplace, recognizing that diversity enriches the work environment and enhances the company's ability to adapt to a changing world. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates, regardless of their background.