Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its innovative designs and commitment to quality, making it a sought-after employer for those passionate about fashion and luxury. The brand is dedicated to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development.
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals by ensuring superior customer service and high-quality sales.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold the visual display standards of Gucci products.
- Keep the stock room neat and organized.
- Adhere to Gucci's image standards and company policies.
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive sales and build lasting relationships with customers and colleagues.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with effective collaboration skills.
- Ability to work in a dynamic environment.
- Flexibility to adapt to different customers.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
3+ years of experience in luxury fashion sales or a similar customer service role.
Bachelor’s Degree preferred.
Base salary range of $19.00 USD to $21.00 USD per hour, with eligibility for an incentive program based on performance.
Medical, dental, vision insurance, paid time off (PTO), and 401K.
Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. Employees are encouraged to approach challenges creatively and to take ownership of their roles, contributing to the brand's legacy of excellence and innovation.


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