Gucci Client Advisor
Gucci, a beacon of innovation and sophistication, stands as a vanguard in the luxury fashion industry. As a part of the esteemed Kering Group, Gucci epitomizes the pinnacle of Italian craftsmanship, offering products that are both eclectic and romantic. The brand is renowned for redefining luxury in the 21st century, maintaining its stature as one of the world's most coveted fashion houses. Kering Group, a global leader in apparel and accessories, encompasses a diverse portfolio of luxury, sport, and lifestyle brands.
- Achieve individual sales and service KPIs by leveraging available data and systems to enhance performance and identify sales opportunities.
- Utilize cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, providing exemplary service in line with hospitality guidelines and welcome techniques.
- Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
- Combine styling expertise with the ability to mix-and-match products to best serve the client.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
- Experience in a high-end luxury/fashion brand or hospitality environment.
- Proven track record in achieving sales targets and client development.
- Passion for and extensive knowledge of Gucci and luxury fashion.
- Ability to work productively in a high-pressure, fast-paced environment.
- Fluency in Mandarin and English; additional languages are advantageous.
- Willingness to work varied hours/days, including weekends as required.
- Sales and client relationship management
- Cross-selling and upselling
- Styling and product knowledge
- Multilingual communication
- High-pressure environment adaptability
Experience in a high-end luxury or fashion brand or hospitality setting is required.
The position offers the opportunity to work within a prestigious global luxury brand, providing exposure to an international clientele and a dynamic work environment.
Gucci fosters a diverse and inclusive workplace culture, celebrating individuality and creativity. The brand encourages employees to express their unique talents and contribute to the company's innovative spirit.

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